Client and Facility Overview
Our client, a busy dog day care center in Chicago, Illinois, offers a full range of services to pet owners. From daycare to grooming to boarding, they ensure that our four-legged friends receive top-notch care in a safe and friendly environment. The facility's popularity means it handles a high volume of pets daily, requiring a durable and low-maintenance infrastructure. The facility has areas dedicated to various pet care activities, each requiring unique maintenance considerations.
Requested Maintenance
The client wanted a complete interior upgrade, including the installation of a durable, high-build epoxy flooring system and a thorough cleaning and painting of the ceiling and walls. They needed options that were not only durable and easy to clean, but also aesthetically pleasing to create a welcoming environment for both pets and pet owners.
Decision Driver and Timing
Maintaining an attractive yet practical facility was the client's primary motivation. The existing floor was showing signs of wear and was difficult to keep clean, so installing an epoxy system that could withstand daily activity was a priority. In addition, as a facility that values appearance, upgrading the ceiling and walls would contribute to an overall refreshed look that would enhance the customer experience.
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Scope of Work
- Installing a High-Build Epoxy Floor System
- Preparation: Diamond grinding and sanding the concrete to open the floor's pores for better adhesion.
- Epoxy Application: Properly securing adhesion to ensure long-term durability.
- Cleaning and Painting the Ceiling and Walls
- Ceiling: Covered floors with plastic for protection, cleaned ceiling and ductwork, applied Acrylic Black Dry Fall paint.
- Walls: Sanded and wiped down surfaces, primed over existing drawings, applied latex eggshell paint.
Notable Details
Prioritized Surface Preparation
Both the ceiling and wall treatments began with meticulous preparation, ensuring that all surfaces were free of contaminants and properly primed for new applications. This approach is critical to achieving a polished and durable finish that minimizes future maintenance needs.
Tailored Epoxy Flooring Solution
Due to the heavy pet traffic, we recommended and installed a high-build epoxy flooring system known for its durability and ease of cleaning. The carefully prepared concrete received the epoxy application flawlessly, resulting in a seamless, durable and attractive finish.
Customer Engagement and Satisfaction
Through constant communication and effective need assessment, we ensured that the client's requirements were met without disrupting their daily operations. The refreshed look and reinforced structure of the facility impressed both the client and their patrons.
Client Satisfaction
Our client expressed great satisfaction with the results, noting the significant improvement in both the appearance and functionality of their facility. In particular, the epoxy flooring has proven to be a game changer in terms of maintaining cleanliness and aesthetics. They now have a durable, low-maintenance environment that can withstand the challenges of a busy dog day care center.
For expert assistance with your facility’s maintenance and upgrades, request an estimate from Painters USA today. Our dedicated team is ready to provide projects that not only meet but exceed your expectations.